Terms of use privacy policy refund policy contact us affiliate policy

πŸ“œ TERMS & CONDITIONS (TERMS OF USE)

Effective Date: [20/12/2025]
Last Updated: [21/12/2025]


1. INTRODUCTION

Welcome to CoursesWala (β€œCompany”, β€œwe”, β€œour”, β€œus”).

These Terms and Conditions (β€œTerms”) govern your access to and use of our websites, platforms, dashboards, CRM systems, payment systems, digital products, courses, training programs, tools, and services (collectively, the β€œService”).

By accessing or using our Service, you agree to be legally bound by these Terms, our Privacy Policy, and our No Refund Policy. If you do not agree, please do not use our Service.


2. BUSINESS DESCRIPTION

CoursesWala is an online education, training, and digital services company providing courses, coaching programs, CRM systems, automation tools, and business infrastructure solutions for entrepreneurs, freelancers, affiliates, creators, and business owners.

Services are delivered through our websites, dashboards, internal platforms, and integrated third-party systems.


3. GROUP STRUCTURE & PLATFORMS USED

CoursesWala operates along with its group entity FunnelStep, which functions as a child company providing CRM, automation, and payment infrastructure.

We use the following internal platforms:

  • crm.funnelstep.com – CRM, lead management, automation, communication, analytics, user activity tracking

  • paymentz.funnelstep.com – payment processing, subscriptions, invoicing, and transaction records

By using our Service, you expressly consent to your data, communication, and payments being processed through these platforms as part of our integrated business ecosystem.


4. ELIGIBILITY

  • You must be 18 years or older to use our Service.

  • You represent that you are legally capable of entering a binding contract under Indian law.

  • Only Indian citizens with valid documents may participate in affiliate or commission-based programs, where applicable.


5. ACCOUNT REGISTRATION & SECURITY

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You are fully responsible for all activities under your account.

  • We reserve the right to suspend or terminate accounts with inaccurate, misleading, or incomplete information.


6. PAYMENTS & BILLING

  • All payments are processed through paymentz.funnelstep.com and authorized payment gateway partners.

  • We do not store sensitive card or banking details on our servers.

  • Prices are subject to change without prior notice.

  • Failed or delayed payments may result in suspension or termination of access.


7. DIGITAL PRODUCTS, COURSES & SERVICE DELIVERY

  • Our offerings include digital products, online courses, recorded content, live sessions, CRM access, automation tools, and dashboards.

  • Access granted to any dashboard, course, CRM, or tool is deemed successful service delivery.

  • You acknowledge that digital services cannot be β€œreturned” once accessed.


8. NO REFUND POLICY (IMPORTANT)

  • All sales are final.

  • No refunds will be provided for:

    • Change of mind

    • Dissatisfaction

    • Lack of results

    • Technical misunderstandings

    • Non-usage after purchase

Refunds will be issued only if required by applicable Indian law.


9. NO GUARANTEE OF RESULTS / EARNINGS DISCLAIMER

  • We do not guarantee income, profits, leads, business growth, or results.

  • Testimonials and examples are illustrative only.

  • Results depend on individual effort, skill, execution, market conditions, and external factors.

  • You accept full responsibility for your decisions and outcomes.


10. USER CONDUCT & PROHIBITED USES

You agree NOT to:

  • Violate any Indian or international law

  • Share misleading, defamatory, obscene, or illegal content

  • Attempt unauthorized access or system manipulation

  • Abuse, threaten, or harass staff, partners, or users

  • Misrepresent earnings, dashboards, or results

  • Use our brand name for misleading promotions

Violation may result in immediate termination without notice.


11. INTELLECTUAL PROPERTY

  • All content, branding, dashboards, designs, videos, frameworks, and software are the exclusive property of CoursesWala or its licensors.

  • No content may be copied, resold, redistributed, or reused without written permission.


12. THIRD-PARTY SERVICES

  • We may integrate third-party tools (payment gateways, communication platforms, analytics).

  • We are not responsible for downtime, errors, or failures caused by third-party providers.


13. DISCLAIMER OF WARRANTIES

Services are provided on an β€œAS IS” and β€œAS AVAILABLE” basis.

We disclaim all warranties, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Accuracy or uninterrupted availability


14. LIMITATION OF LIABILITY

To the maximum extent permitted by Indian law:

  • We shall not be liable for indirect, incidental, special, or consequential damages.

  • Our total liability, if any, shall not exceed the amount paid by you for the specific service.


15. TERMINATION

We may suspend or terminate your access immediately without notice if you violate these Terms.

All clauses that should survive termination shall continue to apply.


16. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in India.


17. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time.
Continued use of the Service constitutes acceptance of updated Terms.


18. CONTACT INFORMATION

CoursesWala
πŸ“§ Email: courseswala1@gmail.com
πŸ“ž Phone: 9326443886
🌐 Website: courseswala.com/crm.funnelstep.com

CRM & Payments operated via FunnelStep

  • crm.funnelstep.com

  • paymentz.funnelstep.com


19. FINAL ACKNOWLEDGEMENT

By using our Service, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

Who we are

Suggested text: Our website address is: https://crm.funnelstep.com.

πŸ” PRIVACY POLICY

Privacy Policy – CoursesWala/crm.funnelstep
Effective Date: [20/12/2025]
Last Updated: [21/12/2025]


1. INTRODUCTION

CoursesWala (β€œCompany”, β€œwe”, β€œour”, β€œus”) respects your privacy and is committed to protecting your personal data in accordance with the Information Technology Act, 2000 and applicable Indian laws.

This Privacy Policy explains how we collect, use, store, process, and share your information when you use our websites, courses, CRM systems, dashboards, and payment platforms.


2. BUSINESS DESCRIPTION

CoursesWala provides online courses, coaching programs, CRM systems, automation tools, and digital business infrastructure for entrepreneurs, freelancers, affiliates, and business owners.

Services are delivered via internal platforms and integrated systems.


3. GROUP STRUCTURE & PLATFORMS

CoursesWala operates with its group entity FunnelStep, a child company providing CRM and payment infrastructure.

We use:

  • crm.funnelstep.com – CRM, automation, communication, analytics

  • paymentz.funnelstep.com – payment processing, subscriptions, invoices

By using our services, you consent to data processing through these platforms.


4. INFORMATION WE COLLECT

4.1 Information You Provide

  • Name, email, phone number

  • Account and login details

  • Billing and transaction details

  • Communication with support

4.2 Information Collected Automatically

  • IP address, browser, device type

  • Login activity and usage data

  • Cookies and tracking pixels

4.3 Payment Information

Payments are processed securely via paymentz.funnelstep.com and authorized gateways.
We do not store card or bank details on our servers.


5. HOW WE USE YOUR INFORMATION

We use your information to:

  • Deliver courses, CRM access, and services

  • Process payments and subscriptions

  • Communicate updates, alerts, and offers

  • Improve products and user experience

  • Comply with legal obligations


6. DATA SHARING & DISCLOSURE

Your data may be shared with:

  • FunnelStep (internal group company)

  • Payment gateways and service providers

  • Legal authorities if required by law

We do not sell or rent your personal data.


7. DATA SECURITY

We use reasonable technical and organizational safeguards.
However, no system is 100% secure and we cannot guarantee absolute security.


8. YOUR RIGHTS

You may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion (subject to legal obligations)

πŸ“§ Email: courseswala1@gmail.com


9. POLICY UPDATES

We may update this Privacy Policy at any time. Continued use means acceptance.


10. CONTACT

πŸ“§ courseswala1@gmail.com
πŸ“ž 9326443886
🌐 courseswala.com


πŸ’Έ NO REFUND POLICY

No Refund Policy – CoursesWala
Effective Date: [DD/MM/YYYY]


1. INTRODUCTION

CoursesWala provides digital products, online courses, CRM access, automation tools, dashboards, and services.

Due to the digital nature of our offerings, we follow a strict no-refund policy, except where required by Indian law.


2. NO REFUND POLICY

  • All purchases are final and non-refundable

  • No refunds for:

    • Change of mind

    • Dissatisfaction

    • Non-usage

    • Technical misunderstanding

    • Lack of results


3. SERVICE DELIVERY

Access to:

  • Courses

  • CRM dashboards

  • Automation tools

  • Funnels or systems
    via crm.funnelstep.com or paymentz.funnelstep.com
    is considered complete service delivery.


4. LEGAL EXCEPTIONS

Refunds will be provided only if required under Indian consumer law.


5. CONTACT

πŸ“§ courseswala1@gmail.com
πŸ“ž 9326443886


πŸ“ž CONTACT US PAGE

Contact Us – CoursesWala


Company Name: CoursesWala/crm.funnelstep.com

Website: courseswala.com

πŸ“§ Email: courseswala1@gmail.com
πŸ“ž Phone: 9326443886

CRM Platform: crm.funnelstep.com
Payment Platform: paymentz.funnelstep.com

CoursesWala operates along with its group entity FunnelStep for CRM and payment infrastructure.

🀝 AFFILIATE PROGRAM TERMS & CONDITIONS

(Affiliate-Specific Legal Clause)

1. AFFILIATE PROGRAM OVERVIEW

CoursesWala (β€œCompany”, β€œwe”, β€œour”, β€œus”) offers an affiliate marketing program that allows approved individuals (β€œAffiliate”, β€œyou”) to promote our products and services and earn commissions on qualifying sales, subject to these Terms.

The Affiliate Program is operated and tracked through our internal systems and CRM infrastructure provided by our group entity FunnelStep.


2. ELIGIBILITY FOR AFFILIATES

To participate as an Affiliate, you must:

  • Be 18 years or older

  • Be an Indian citizen

  • Hold valid PAN Card, Aadhaar Card, and Indian bank account

  • Provide accurate and verifiable personal and payment information

The Company reserves the right to approve, reject, suspend, or terminate any affiliate application at its sole discretion.


3. AFFILIATE RESPONSIBILITIES

Affiliates agree to:

  • Promote CoursesWala products honestly and ethically

  • Share only approved, accurate, and truthful information

  • Clearly disclose their affiliate relationship when promoting

  • Comply with all applicable Indian laws, advertising standards, and platform policies


4. PROHIBITED AFFILIATE ACTIVITIES

Affiliates are strictly prohibited from:

  1. Making false, misleading, or exaggerated income/earning claims

  2. Showing fake dashboards, edited screenshots, or manipulated proof

  3. Offering cashbacks, discounts, or incentives not officially approved by the Company

  4. Selling CoursesWala products at unauthorized prices

  5. Using the Company name, logo, or brand variations in:

    • Domain names

    • Social media page names

    • Paid ads without written approval

  6. Impersonating the Company or claiming to be an employee, partner, or owner

  7. Promoting competing MLM, affiliate, or investment schemes to CoursesWala customers or affiliates

  8. Abusing, threatening, or misbehaving with Company staff, partners, or users

  9. Collecting payments directly into personal accounts instead of official payment links

  10. Violating WhatsApp, Meta, Google, or any platform advertising policies


5. COMMISSION STRUCTURE & PAYMENTS

  • Commission rates, structures, and payout schedules are defined by the Company and may change at any time.

  • Commissions are tracked via crm.funnelstep.com.

  • Payments are processed only after successful verification.

  • The Company reserves the right to:

    • Withhold commissions in case of suspected fraud or violation

    • Reverse commissions for refunded, canceled, or disputed transactions

    • Delay payouts for compliance verification


6. TERMINATION & SUSPENSION

The Company may suspend or permanently terminate an Affiliate account without prior notice if:

  • Any prohibited activity is detected

  • Misrepresentation or fraud is suspected

  • Brand reputation is harmed

Upon termination:

  • Affiliate access to dashboards may continue (if applicable)

  • No further commissions will be payable

  • Pending commissions may be forfeited


7. NO GUARANTEE OF INCOME

  • Affiliate earnings depend on effort, marketing skills, and market conditions

  • The Company provides no income or sales guarantees

  • Past performance does not guarantee future results


8. TAX COMPLIANCE

  • Affiliates are solely responsible for:

    • Declaring income

    • Paying GST (if applicable)

    • Income tax compliance

  • The Company is not responsible for Affiliate tax obligations


9. DATA & TRACKING

  • Affiliate activities, clicks, leads, and conversions are tracked via internal CRM systems.

  • The Company’s tracking data shall be considered final and binding.


10. LIMITATION OF LIABILITY

The Company shall not be liable for:

  • Loss of commissions due to technical issues

  • Platform downtime

  • Changes in policies or commission structures


11. MODIFICATION OF AFFILIATE TERMS

The Company reserves the right to modify Affiliate Terms at any time.
Continued participation constitutes acceptance of revised terms.


12. GOVERNING LAW & JURISDICTION

These Affiliate Terms shall be governed by the laws of India.
All disputes shall be subject to the exclusive jurisdiction of Indian courts.


13. CONTACT FOR AFFILIATES

πŸ“§ courseswala1@gmail.com
πŸ“ž 9326443886


βœ… HOW TO USE THIS

You can:

  • Add this as Section 20 – Affiliate Program Terms inside your main Terms & Conditions

  • OR publish as a separate Affiliate Policy page

  • OR show a short checkbox acceptance during affiliate signup